Wiki wiki wild wild west
Friday, March 30th, 2007The fifth in a series on the ideas we received
“Wiki” got the largest label on our idea submission form, which has now simply changed to be a “tag cloud” of the idea categories submitted. For those out of the loop a tag cloud typically gives the largest text to the most popular terms in the “cloud”.
A “wiki” is a website that allows anyone (with permission) to edit any page and to add new pages. Wikipedia
Submissions included wikis for breaking news, education and encyclopaedias of economics and democracy. They suggest turning some of The Economist books such as the Style Guide into a wiki. Steven previously mentioned this in his post “Stylin’”
The site would be part encyclopedia and part “handbook of economics” Will Ambrosin, idea submitter and all round good guy.
He goes on to mention
The site would be a wiki, i.e. open authoring, but some of the more recent ideas about quality control in that environment would be incorporated.
Kevin Chuang wants us to build.
The first and ONLY citable wiki resource for breaking news and current business developments.
In general the consensus, from our idea submitters, is that the conventional wiki needs to be improved with some form of moderation. Some of the people behind Wikipedia have left the Wikipedia foundation to build Citizendium, which coincidentally opened on March 25th. Citizendium describes itself as a “project, started by a founder of Wikipedia, [that] aims to improve on that model by adding “gentle expert oversight” and requiring contributors to use their real names.”
In addition, it’s my opinion that Wikipedia is hard to use. The “anyone can edit” phrase that appears on the front page is a bit naff. Why? Because you have to learn a non-trivial markup language to be able to correctly format your entries. They didn’t even use HTML, which has to be the most widespread mark up language available that people have a basic understanding of. Rich text editing is clearly something wikis should embrace. I think the idea of a editable encyclopaedia is a great one and it should be easy to add to.
Moderation could go a myriad of ways. I come from a software development background and could suggest a fairly simple model for moderation. In software projects, and this is simplified, you have a development environment, a test environment and then a live environment. To apply that to wikis you could firstly make changes to the development environment, then have someone moderate them slightly later on the test environment and finally promote them to the live environment when moderators are happy. This doesn’t address fact-checking but it could address the issue of children seeing objectionable content. A simple point-in-time snapshot approach could work with moderators only checking pages that have changed since the snapshot. Books can be written like this and, in fact, are. The O’Reilly “Version Control with Subversion” book is written online in this fashion. This is not exactly a wiki but it shows you can release moderated versions of things on the web. Please tell me how ridiculously flawed this idea is.
An example of an early wiki
Some idea contributors want revenue to be shared with the creators of content. Personally I find that intriguing. Challenges could lie here in deciding what is a payable contribution. Should someone get paid if the facts are wrong, how about if you fix spelling or grammar errors? If an article gets rewritten based on the existing content how do you split the cash? Is it fair to equally compensate all contributors? If so, would you get people using the long tail and being serial grammar and spelling mistake changers to earn payments from multiple pages? If we launch a wiki and it does share revenue, if it makes any, how should it pay moderators?
Even if a moderator has not made changes to a page, they have contributed time by checking the page. Editors get paid at traditional publications, and if wikis start paying where do you draw the line? This is a critical question in truly open and editable wikis. Who and how to pay is a tough cookie. I can’t see it working without a trusted moderator figuring out the percentages. How would people who earn money from their content feel about the content changing and the money disappearing?
“Nobody has found the de facto business model for wikis, it’s kind of the Wild West.” Ramit Sethi, co-founder of PBwiki
The contributors at wikiHow don’t seem to mind that they don’t get paid. wikiHow serves ads alongside their content and I don’t see contributors asking for payment. Those seeking payment have probably already left, in fact just googling for comments I can find disgruntled people. Then again, take any product on the planet and I think you’ll find someone moaning about it on the web. Perhaps earning revenue will keep new people away from contributing to wikiHow; they’ll take their content and efforts to wikipedia and then probably donate to wikipedia to keep their content alive.
At a first glance this looks like biting your nose off to spite your face as you may part with cash to help wikipedia run but wouldn’t contribute to a commercial wiki. However I can see why people might think like it.
Recent real world wiki
I personally think that education, especially for children, is a good area to look at. You could really test the waters of moderation there as you just can’t risk children seeing objectionable content. Perhaps we could get teachers, and other clever people, to write up articles, follow curriculums and help educate children in new ways.
A wiki is essentially a collaborative space. These things have been around for a long time. Be it as cave drawings or graffiti. So online wikis are, relatively speaking, nothing new. Graffiti artists, or contributors, have even figured out a moderation system of their own. They are often aware of other artist’s credibility and would think twice before overwriting a respected artist’s content. They have a strong incentive to follow the moderation system because of real world repercussions.
Please tell me how you would handle payment and moderation, and whether I’ve missed any points on the problems for future wikis.
(In addition to those mentioned in this post, we would like to thank all those who have contributed suggestions related to wikis.)