The annual AOP event had keynotes from Carolyn McCall of Guardian Media Group and Tim O’Reilly of O’Reilly and Web 2.0 fame.
if you’re scared of screwing up you’ll get nowhere
McCall outlined five challenges:
- brands and people (it’s key that you know what’s being said about your brand online)
- community (although she insisted on calling her readers users, she highlighted the need for a two way dioalogue)
- innovate (”if you’re scared of screwing up you’ll get nowhere” and “you can’t suffocate it by judging it on normal rates of return”)
- excel at software development (”having the best developers is as important as having the best journalists”)
- drive digital revenue growth
She prefaced these by saying that she’d thought of a sixth - vision. She cited GMG’s attempts to make a go of a UK version of Wired magazine as the point (in 1994) when some of the (now) senior people at GMG were first exposed to new media. This experience had stood them in good stead.
Now I call that luck rather than vision, but I take her point.
I’ve discussed her point about software developers (I’m sure that she’s include all technologists) with some people in the past and although she was backed up by other speakers, I don’t think it’s as simple as that. You need the vision to use a framework for people to work in. If it’s there, then talented developers can certainly make a difference, but they need to be given that freedom and like the relationship between a website and its readers there needs to be a two way dialogue.
Tim O’Reilly took this point one step further by talking about “computer programming as journalism”. His theme was all around community and he outlined ways to foster this:
- get volunteers (as in a wiki)
- use self-interest (as CraigsList does)
- architect for participation (design for network effects like flickr does by defaulting to public access)
His computer programming as journalism thought relates to Chris Anderson’s long tail theory - the point he was making was that with all your content in a database somewhere it’s the ability to get at it in a super-easy way that will make the difference. I’d say it’s more like computer programming as sub-editing, but I guess that wouldn’t get as much attention.
Of the other speakers Tim Weller of Incisive made a great point when asked about sites that he likes. Speaking about the Telegraph’s navigation he seemed to be thinking out loud when he said “creativity is good, but plaigarism is quicker”.
Not suprisingly, he also said that vertical search would be big for media organisations like his.
PaidContent.org has more coverage.